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Customer service is the assistance and advice provided by a company through phone, online chat, mail, and e-mail to those who buy or use its products or services. Each industry requires different levels of customer service, [1] but towards the end, the idea of a well-performed service is that of increasing revenues.
Menard, Inc., doing business as Menards, (/ m ə ˈ n ɑːr d z / mə-NARDZ) is an American big-box home improvement retail chain headquartered in Eau Claire, Wisconsin.It is the third-largest home improvement retailer in the United States (behind Lowe's and The Home Depot), with 351 stores in 15 U.S. states, primarily in the Midwest. [1]
They may work in an office with a call center or in retail. [1][2] Customer service representatives answer questions or requests from customers or the public. They typically provide services by phone, but some also interact with customers face to face, by email or text, via live chat, and through social media. [3]
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