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In June 1999, the government released a policy paper, Reforming Canada’s Financial Services Sector: A Framework for the Future, [8] containing 57 reform measures. Among them was a proposal to create a financial consumer agency to oversee consumer interests and improve consumer protection.
The Office of Consumer Affairs ( OCA; French: Bureau de la consommation) is a Government of Canada agency under Innovation, Science and Economic Development Canada, which is responsible for consumer protection and promotion. The OCA is mandated "to these responsibilities by building trust in the marketplace so that consumers can both protect ...
The Ministry of Public and Business Service Delivery and Procurement ( MPBSDP; formerly the Ministry of Government and Consumer Services) is a ministry of the Government of Ontario. It is responsible for ServiceOntario, which, among other responsibilities, issues driver's licenses, health cards, birth certificates and other provincial documents ...
The Commonwealth Ombudsman in Australia was established in 1976. The Ombudsman can investigate complaints about the actions and decisions of Australian Government departments and agencies, the services delivered by most private contractors for the Australian Government, and oversee complaint investigations conducted by the Australian Federal ...
In 2002, as a result of discussions among government, industry and consumer groups about improving consumer protection in financial services, all members of the Investment Industry Regulatory Organization of Canada and the Mutual Fund Dealers Association of Canada joined the organization. At the same time, OBSI invited credit unions to join and ...
v. t. e. The Minister of Seniors ( French: Ministre des Aînés ), previously known as the Minister of State for Seniors ( French: Ministre d'État aux Aînés ), is a Minister of the Crown in the Canadian Cabinet. The portfolio was initially introduced during the government of Stephen Harper but the position was labeled as a Minister of State.
The Ministry for Seniors and Accessibility, is the ministry responsible for issues relating to seniors and persons with disabilities in the Canadian province of Ontario . Established in June 2018, it helps seniors and people with disabilities stay independent, active, and socially connected. The Ministry also helps seniors stay safe, makes ...
Consumer protection is the practice of safeguarding buyers of goods and services, and the public, against unfair practices in the marketplace. Consumer protection measures are often established by law. Such laws are intended to prevent businesses from engaging in fraud or specified unfair practices to gain an advantage over competitors or to ...