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Securus Video Visitation is a fully web-based visitation system that allows friends, family members, attorneys, and public officials to schedule and participate in video chat with loved ones on the inside.
Securus Technologies® makes it easy to stay connected with your incarcerated loved one through products like AdvanceConnect, Securus Debit and Direct Bill.
Communitcate with your loved one remotely from almost anywhere in the world where you have Wi-Fi or cellular data service. Access and view your upcoming scheduled video communications. Sync details of upcoming communications with your calendar.
Customer & Consumer Support. The Contact Center is open seven days a week 24 hours per day. We help family and friends of incarcerated individuals. Our state-of-the-art Interactive Voice Response (IVR) can answer your questions including last call attempts, current account balance, accepting payments and basic troubleshooting.
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Telephone Service. Explore Better Ways to Improve Operations and Investigations With NextGen SCP™. Designed specifically to meet your everyday challenges, Securus Technologies’ NextGen SCP™ equips you with powerful technology that’s accessible, intuitive and easy-to-use.
Create a Securus Online account. Enroll, schedule and visit using Video Visitation. Send Photos, messages with eMessaging. Enroll in AutoPay/TextPay. Learn More. The new Securus Mobile app* for Android lets you manage all of your communication with your incarcerated loved one from anywhere.
The app provides the following features to easily setup and manage our incarcerated connection services: • Create a Securus Online account (required for app and website access) • Change password...
Securus Debit. A Securus ® Debit account is owned by the incarcerated individual and used to pay for Securus services offered at their facility. This is NOT a commissary account. This may include services such as phone calls, eMessaging stamps, tablet media (games, music, and movies) as well as Video Connect sessions.
If you need to speak to Securus Correctional Billing Services (SCBS) support personnel to report any fraudulent activity, they can be reached at 1-800-844-6591. How can inmates fund their Inmate Telephone Account? Inmates can purchase debit time at the commissary just like other goods, using money from their trust account.