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For what it's worth, Geek Squad is not allowed to open Macs per agreement with Apple. However, if you buy a new MacBook you can likely still migrate your old device. It depends on what type of drive you have in your dead MacBook. You may just need to order the correct USB enclosure from Amazon, and plug the old drive into it.
So most field work never was geek squad agent from the store. Its different expectations, and training. (Most of the time; your just thrown into the wolves) To be field agent, in most cases you should already know how to do certain things. Reason alot of times PC agents if done properly are hires from ARA position from a store.
The appointment won't cost anything. 2 and 3. They'll give you a copy of the "work order" if you end up having them send it out to the service center (won't be fixed in store). The store won't be able to give you an exact quote of what you're looking at beyond the initial $85.
Geek Squad, Apple, Microsoft, and Best Buy. edit: Now Samsung as we move into new repairs nationwide. We can’t even get through our own work which we then get blamed for. So please, for the last time, SCHEDULE.
r/GeekSquad is a 100% community-driven subreddit aimed to allow for both clients and employees to engage in meaningful conversations regarding the brand or their local precinct.
This is the unofficial destination for workers of Best Buy, including Geek Squad and related brands/companies! Members Online POV: u explained the difference between OLED, Mini-LED, and UHD’s just for the client to buy a CU7000 & return it 2 days later.
Make an appointment and show up 15 or so minutes early. They may be able to take you right away for it which is cool, or you’ll have to walk around or sit for not too long. But always make an appointment, walk in’s can fuck up the machine that has no buffer room already.
Generally speaking we should charge for any service at the front of geek squad for clients without an active membership, but it can also be at the agents discretion based on the work performed. I basically explained to the client “yes, we can assist with troubleshooting the speaker, but it will be a wait as I’m currently helping these ...
96 votes, 22 comments. 21K subscribers in the GeekSquad community. r/GeekSquad is a 100% community-driven subreddit aimed to allow for both clients…
I've started saying "geek squad is appointment based. The next available appointment is at x. I can set that time, a later appointment or another day." I'm polite but direct and it helps. If people complain, I let them know that other people have booked those appointments already and reiterate the next available appointment time.