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How to recover your account for PlayStation Network. If you lose access to your passkey or PlayStation™Network (PSN) password, you can recover your account online or on your console. Recover an account with a passkey. Reset password.
How to chat with PlayStation Online Assistant. PlayStation® Online Assistant is a chat service that allows you to contact PlayStation Support. After answering a few questions from the chatbot, you can talk to a person during business hours.
Find out about how passkeys can make your account more secure, how to set one up and how to sign in to PlayStation™Network (PSN) with a passkey. Set up passkey Back to PlayStation
Go to the PlayStation Support Bot page. Step 2. Just communicate with the robot and let it help you to reset your PSN password. Step 3. At the end of the conversion, the robot will send a Password Reset email to your registered SID. Step 4. Complete your task from the Password Reset email.
The PlayStation support bot can help you to reset your PlayStation Network account password. Firstly, select “I’m ready” to proceed to the next step. After you’ve selected “I’m ready”, the bot will say that it needs to know your online ID and email address.
BUT, if you use the chat robot and type in something like reset password or click on the reset password and enter your email and then your online psn ID it WILL work. At least for me it worked. USE THE CHAT ROBOT, not the original reset password link.
The 2011 PlayStation Network outage (sometimes referred to as the PSN Hack) was the result of an "external intrusion" on Sony 's PlayStation Network and Qriocity services, in which personal details from approximately 77 million accounts were compromised and prevented users of PlayStation 3 and PlayStation Portable consoles from accessing the ser...