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Macy's Credit Customer Service 888-257-6757; Mon-Sun 9 AM–12 AM ET; TDD/TTY for the Hearing Impaired 711; Calls are monitored or recorded for quality assurance purposes. If you need Macy's Customer Service for an order related question or concern please call 800-289-6229
Contact Credit Customer Service Where can I check the credit limit or available credit for my Macy’s Credit Card online? How do I dispute Unauthorized or Fraudulent charges on my Macy's Account?
Where can I check the credit limit or available credit for my Macy’s Credit Card online? How do I dispute Unauthorized or Fraudulent charges on my Macy's Account? Why are some Macy's Credit Cards not red?
If you have concerns about anyone with access to your Macy’s sign-in seeing your information, you should change the password associated with your Macy’s sign-in, or contact customer service at 1-888-257-6757, TDD/TTY for the Hearing Impaired 711, to discuss additional options.
To request a copy of statements older than 12 months, contact Credit Customer Service. How do I pay my bill online? Once you’ve added your Macy’s Credit Card to your account and signed in: Select ‘My Account’ Select ‘Macy’s Credit Card’ Select the ‘Make a Payment’ button
Macys.com, LLC, 151 West 34th Street, New York, NY 10001. Sign in to check out faster, earn points while you shop, manage your account preferences and more!
It is your responsibility to update promptly any changes in this information. If your email address changes, please update it through Account Online or call us at the number on the back of your card. Credit Card Paperless Statements and E-Communications Authorization