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LIVE CHAT. 24 hours per day, 7 days per week (except major holidays). Chat. We're here to help. With the exception of major holidays, you can reach us anytime. Wondering where your order is? Check out these...
How can we help? WHERE IS MY ORDER? CHANGE MY ORDER. DEALS & PROMOTIONS. YOUR PHOTOS. CREATING PROJECTS. PRODUCT OPTIONS. Search, the quickest way to find answers.
If you are unhappy with your order, please take a picture of the issue and upload it to your Snapfish account to a new album called Order Problem. The photo will help us solve your problem faster. Please have it ready together with order number when you contact our chat support representative (link below).
If your order for delivery has not arrived by the estimated delivery date, please contact US Customer Service. For Pick Up In Store orders, if you do not get an email from the store saying your order is ready by the Estimate Pick-Up time, please visit or call the retail location to resolve the problem.
This short video shows how you get get help on Snapfish and contact our customer support through email, chat and phone.
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Contact US Customer Service. Tax exempt requests. Articles about getting started, storage policy, payment methods, help videos and many other general FAQs.
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Learn how to use the Snapfish Online Help system and contact Customer Services.
Manage your account. We’ve made it easier to keep track of everything! Just click the profile icon on the top right to choose the area you want (see right). When your account pages you can make your changes and view information via tabs across the top of the page (see below).