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  2. About error message 'We have found a virus on your attachment ...

    help.aol.com/articles/message-we-have-found-a...

    You may receive the message "We have found a virus on your attachment...Send your email again...ML0021" because the AOL email virus scan detected a virus on the file you’re attempting to send as an attachment. Once a file has been rejected by the AOL email service as containing a virus, it can’t be sent even if the virus is cleaned by a ...

  3. Protecting your AOL Account - AOL Help

    help.aol.com/articles/protecting-your-aol-account

    Run a Virus Scan. Use well-known virus protection software to check your computer for viruses that may have downloaded during or after unauthorized usage. If you need help scanning your computer, go here: Install McAfee Internet Security Suite - Special edition from AOL. Check if emails were sent without your consent

  4. Fix problems reading or receiving AOL Mail - AOL Help

    help.aol.com/articles/fix-problems-reading-or...

    Make sure the option "Block All Senders Except Contacts" under "Mail Settings --> Block Senders" is unchecked. If checked, you will not receive messages from anyone not in your contacts. Messages are often delivered right way though very rarely there may be a delay in transit. This is usually due to problems on the mail server, heavy internet ...

  5. AOL Shield Pro Browser | Free Download | AOL Products

    www.aol.com/products/browsers/shield-pro

    Just open AOL Shield Pro and click the browser menu button (three horizontal lines) in the top right hand corner of the window. Next, scroll down to Bookmarks and then click Import bookmarks and ...

  6. Norton AntiVirus - Wikipedia

    en.wikipedia.org/wiki/Norton_AntiVirus

    Norton AntiVirus is an anti-virus or anti- malware software product founded by Peter Norton, developed and distributed by Symantec (now Gen Digital) since 1990 [ 1] as part of its Norton family of computer security products. It uses signatures and heuristics to identify viruses. Other features included in it are e-mail spam filtering and ...

  7. Antivirus software - Wikipedia

    en.wikipedia.org/wiki/Antivirus_software

    Antivirus software (abbreviated to AV software ), also known as anti-malware, is a computer program used to prevent, detect, and remove malware . Antivirus software was originally developed to detect and remove computer viruses, hence the name. However, with the proliferation of other malware, antivirus software started to protect against other ...

  8. Malicious Software Removal Tool - Wikipedia

    en.wikipedia.org/wiki/Malicious_Software_Removal...

    Malicious Software Removal Tool. Microsoft Windows Malicious Software Removal Tool ( MSRT) is a freeware second-opinion malware scanner that Microsoft 's Windows Update downloads and runs on Windows computers each month, independent of the install antivirus software. First released on January 13, 2005, [ 2] MSRT does not offer real-time protection.

  9. Troubleshooting AOL Desktop Gold - AOL Help

    help.aol.com/articles/aol-desktop-troubleshooting

    Desktop Gold shortcut icon is missing. If AOL Desktop Gold shortcut icon is missing, try the solutions listed below. • Right click the AOL Desktop Tray Launcher icon in the System tray. • Open AOL Desktop Gold. if you are having trouble opening it, click Start on the windows toolbar. • Double click on the AOL Desktop application file.