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How to chat with PlayStation Online Assistant. PlayStation® Online Assistant is a chat service that allows you to contact PlayStation Support. After answering a few questions from the chatbot, you can talk to a person during business hours.
If you're having issues with a direct.playstation.com order, contact us. Find out which online support tools you can use to troubleshoot your issue, and how to contact PlayStation Support.
A place where you can find solutions and ask questions. Community Support by Sony. Get Support Content on the Go! Google Play App Store. Chat with an agent for help with your Sony® Consumer Electronics products.
One of the quickest ways to contact PlayStation support is through live chat. You can access live chat support from the official PlayStation website or directly through this URL: https://support.playstation.com/LiveChatRequest.
PlayStation offers live chat support during the same hours as phone (8am-8pm weekdays, 9am-6pm weekends PST). Chat is better for basic troubleshooting that doesn‘t require account access.
If you prefer a more text-based interaction or don’t have access to a phone, contacting PlayStation Support via live chat is a convenient option. This method allows you to chat with a support agent in real-time, providing assistance for your PlayStation-related concerns.
Use the live chat if you can’t call the customer service line, or you need help with a technical problem you’re having with your console. You should be connected to a representative within a few minutes after you choose the option to start a live chat.
Contact Us. Looking for help? Please select a category that matches your request. If you are a customer seeking support upon using our products and services, please click the link above. You will be directed to the PlayStation® Support Site.
I have have been trying to use the bot but it says that i need to contact live support but i can't find it anywhere. Can someone give me a link to it?
How to get support from the PlayStation Experts. Press Ask a PlayStation Expert displayed at the bottom right of the screen to start an online conversation with a PlayStation Expert through the Limitless application. Provide your first name and a valid email address to submit your question.