Search results
Results From The WOW.Com Content Network
Customer Service Representative job description. A Customer Service Representative (CSR) is the first point of contact for any customer who has a question or an issue with a product or service the company sells. They have many responsibilities like answering inbound phone calls, addressing customers’ questions about products and services, and ...
A customer service representative supports customers by providing helpful information, answering questions, and responding to complaints. They’re the front line of support for clients and customers and they help ensure that customers are satisfied with products, services, and features.
Customer service representatives listen to customer concerns, answer customer questions and provide information about the company’s products and services. In some cases, customer service...
The Customer Service Representative attracts potential customers by answering product and service questions and suggesting information about other products and services. Process orders, prepare correspondences, and fulfill customer inquiries to ensure customer satisfaction.
Customer Service Representative duties and responsibilities. What does a Customer Service Representative do? Customer Service Representative skills and qualifications. Customer Service Representative experience requirements. Customer Service Representative education and training requirements. Customer Service Representative salary expectations.
Customer service refers to support and assistance given before, during and after customers purchase a product or service. It includes a wide range of activities such as: Answering...
Customer service refers to the support and assistance you offer to customers before and after they purchase your products and services. Customer service includes helping customers solve problems they encounter with a business's products or services.
In a nutshell, customer service representatives answer questions or requests from customers or the public. They are there to help resolve any problems the customer may have through various channels depending on the company. These can include answering phone calls, interacting face to face, by email, live chat or on social media.
Responsibilities for Customer Service Representative. Respond to customer inquiries and requests via telephone, email, and chat in a timely fashion. Document all inquires, requests, resolutions, and follow-up tasks.
Customer service representatives work with customers to resolve complaints, process orders, and provide information about an organization’s products and services. Duties. Customer service representatives typically do the following: Listen to customers’ questions and concerns and provide answers or responses.