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Visit the Amazon Customer Service site to find answers to common problems, use online chat, or call customer service phone number at 1-888-280-4331 for support.
How to contact Amazon Customer Service: Visit Customer Service on the top navigation bar. Select the option that addresses your question. Follow the prompts on the screen.
Visit the Amazon device and digital services help portal to set up your device, troubleshoot issues, or manage your account. You also have options to solve issues via online chat, or by calling customer service.
Visit the Amazon Prime Video help site to troubleshoot common issues, including how to install the Prime Video app, download content from Prime Video, manage your account and subscription, watch live events, rent and buy movies and TV shows, and more.
Fire TV Support. Get help setting up and troubleshooting common issues with Fire TV devices. Try these troubleshooting steps if you can't connect to Wi-Fi, your videos are buffering, or you see "Home is Currently Unavailable."
Resolve Startup Issues on Your Fire Tablet. Resolve Wi-Fi Connection Issues on Your Fire Tablet. Screen Mirror with Your Fire Tablet. Set Up Email on Your Fire Tablet. Set Up Fingerprint Access for your Fire Max 11. Set the Time on Your Fire Tablet. Troubleshoot Fingerprint Access for your Fire Max 11.
Live chat support is available through the Amazon Flex app in addition to phone and email support, the “Emergency Help” button, and on-demand resources like the Learning Portal.
Manage Your Prime Membership. Sign Up for the Amazon Prime Free Trial. Pause Your Amazon Prime Membership. End Your Amazon Prime Membership. Share Your Amazon Prime Benefits. Use Buy Now with Amazon Prime.
Get help using and troubleshooting common issues with Amazon Music. Having issues using the Amazon Music App? Try these steps that resolve most issues and error codes.
Amazon Customer Service will answer any inquiries from your customers directly, 24/7, via phone, chat, or email. You will receive a monthly email summarizing the previous month's performance.