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  2. List of business terms - Wikipedia

    en.wikipedia.org/wiki/List_of_business_terms

    The foundations of an idea, which helps another related scheme or proposal. Unique selling proposition (USP) Any aspect of an object that differentiates it from similar objects. Win-win solution. Providing a product or service which makes everyone happy, particularly both buyer and seller.

  3. Retail - Wikipedia

    en.wikipedia.org/wiki/Retail

    Retail is the sale of goods and services to consumers, in contrast to wholesaling, which is sale to business or institutional customers. A retailer purchases goods in large quantities from manufacturers , directly or through a wholesaler, and then sells in smaller quantities to consumers for a profit .

  4. Commerce - Wikipedia

    en.wikipedia.org/wiki/Commerce

    Commerce consists of trade and aids to trade [4] (i.e. auxiliary commercial services) taking place along the entire supply chain. Trade is the exchange of goods (including raw materials, intermediate and finished goods) and services between buyers and sellers in return for an agreed-upon price at traditional (or online) marketplaces.

  5. Retail format - Wikipedia

    en.wikipedia.org/wiki/Retail_format

    Retail format. The retail format (also known as the retail formula) influences the consumer's store choice and addresses the consumer's expectations. At its most basic level, a retail format is a simple marketplace, that is; a location where goods and services are exchanged. In some parts of the world, the retail sector is still dominated by ...

  6. Online shopping - Wikipedia

    en.wikipedia.org/wiki/Online_shopping

    An online shop evokes the physical analogy of buying products or services at a regular "brick-and-mortar" retailer or shopping center; the process is called business-to-consumer (B2C) online shopping. When an online store is set up to enable businesses to buy from another businesses, the process is called business-to-business (B2B) online shopping.

  7. Upselling - Wikipedia

    en.wikipedia.org/wiki/Upselling

    Upselling is the practice in which a business tries to motivate customers to purchase a higher-end product, an upgrade, or an additional item in order to make a more profitable sale. For instance, a salesperson may influence a customer into purchasing the newest version of an item, rather than the less-expensive current model, by pointing out ...

  8. Order to cash - Wikipedia

    en.wikipedia.org/wiki/Order_to_cash

    Order to cash (OTC or O2C) normally refers to one of the top-level (context level) business processes for receiving and processing customer orders and revenue recognition. . Order to cash is an essential function in finance; the entire cycle of events happens after a customer places an order until the customer pays for the order; that is, the order is converted to c

  9. Sales operations - Wikipedia

    en.wikipedia.org/wiki/Sales_operations

    Sales operations. Sales operations is a set of business activities and processes that help a sales organization run effectively, efficiently and in support of business strategies and objectives. Sales operations may also be referred to as sales, sales support, or business operations .