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NCS Group (also known as NCS Pte Ltd or " NCS ", previously known as National Computer Systems) is a multinational information technology company headquartered in Singapore. Founded in 1981 as an agency of the Singapore government, it was privatised in 1996 and subsequently become part of the Singtel group in 1997.
The company currently employs more than 50,200 people (Dec. 31, 2021). [8] About 60% business of Infosys BPM comes from overlapping clients with the parent Infosys Ltd. [9] During the FY 2013-14, it earned 48% of its revenue from North America, 34% from Europe, 4% from India and remaining 14% from other parts of the world. [10]
733,000 (2023) Website. www .accenture .com. Accenture plc is an Irish-American professional services company headquartered in Dublin, Ireland, that specializes in information technology (IT) services and consulting. A Fortune Global 500 company, it reported revenues of $64.1 billion in 2023. [ 1]
Business Process Outsourcing (BPO) is a subset of outsourcing that involves the contracting of the operations and responsibilities of a specific business process to a second-party service provider. Originally, this was associated with manufacturing firms, such as Coca-Cola that outsourced large segments of its supply chain .
Location of Singapore Singapore is a sovereign island country in maritime Southeast Asia. A global city, it has a highly developed market economy, based historically on extended entrepôt trade and more recently as a financial hub as well. Its economy is known as the most freest, most innovative, most competitive, most dynamic and most business-friendly in the world by various multinational ...
Convergys Corporation was a corporation based in Cincinnati, Ohio, that sold customer management and information management products, primarily to large corporations. . Customer management products included agent assisted, self-service and care software tailored to the communications, financial services, technology, retail, healthcare and government
Customer engineer. A customer engineer ( CE) is a worker whose primary job scope is to provide a service to customers who have signed a contract with the company. Originally, the term was used by IBM, but now customer engineer is also being used by other companies.
Customer service is a tough industry to work in, but with the right skills you can be successful and reap the awards of helping clients. Every company has customer service representatives to ...