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The Consumer Financial Protection Bureau (CFPB) is an independent agency of the United States government responsible for consumer protection in the financial sector.CFPB's jurisdiction includes banks, credit unions, securities firms, payday lenders, mortgage-servicing operations, foreclosure relief services, debt collectors, for-profit colleges, and other financial companies operating in the ...
Website. www .consumeraffairs .com. ConsumerAffairs is an American customer review and consumer news platform that provides information for purchasing decisions around major life changes or milestones. [ 5] The company's business-facing division provides SaaS that allows brands to manage and analyze review data to improve their products and ...
Website. www .dca .ca .gov. The California Department of Consumer Affairs ( DCA) is a department within the California Business, Consumer Services, and Housing Agency. DCA's stated mission is to serve the interests of California's consumers by ensuring a standard of professionalism in key industries and promoting informed consumer practices.
Since it launched last summer, the Consumer Financial Protection Bureau's complaint website has been giving Americans a way to file grievances about a number of money-related issues. It started ...
Website. bbb .org. The Better Business Bureau ( BBB) is an American private, 501 (c) (6) nonprofit organization founded in 1912. BBB's self-described mission is to focus on advancing marketplace trust, [ 2] consisting of 92 independently incorporated local BBB organizations in the United States and Canada, coordinated under the International ...
Revenue. $241.7 million (2017) Employees (2019) 592. Website. www .consumerreports .org. Consumer Reports ( CR ), formerly Consumers Union ( CU ), is an American nonprofit consumer organization dedicated to independent product testing, investigative journalism, consumer-oriented research, public education, and consumer advocacy.
Federal Trade Commission. The Federal Trade Commission ( FTC) is an independent agency of the United States government whose principal mission is the enforcement of civil (non-criminal) antitrust law and the promotion of consumer protection. The FTC shares jurisdiction over federal civil antitrust law enforcement with the Department of Justice ...
A consumer complaint or customer complaint is "an expression of dissatisfaction on a consumer's behalf to a responsible party" (London, 1980). It can also be described in a positive sense as a report from a consumer providing documentation about a problem with a product or service. [ 2]
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