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  2. Banking BPO services - Wikipedia

    en.wikipedia.org/wiki/Banking_BPO_Services

    Banking BPO services. Banking business process outsourcing or banking BPO is a highly specialized sourcing strategy employed by banks and lending institutions to facilitate the business acquisition and account servicing activities linked with the customer lending lifecycle. These specific BPO services are usually offered through multi-year ...

  3. Business process outsourcing - Wikipedia

    en.wikipedia.org/wiki/Business_process_outsourcing

    Business process outsourcing. Business Process Outsourcing (BPO) is a subset of outsourcing that involves the contracting of the operations and responsibilities of a specific business process to a second-party service provider. Originally, this was associated with manufacturing firms, such as Coca-Cola that outsourced large segments of its ...

  4. Chief business development officer - Wikipedia

    en.wikipedia.org/wiki/Chief_business_development...

    A chief business development officer (CBDO) is a position within a company established beside the other executive positions reporting to CEO and COO. The title is used to define a high-ranking position alongside the CEO. The CBDO is expected to have a broad and comprehensive knowledge of all matters related to the business of the organization ...

  5. Outsourcing - Wikipedia

    en.wikipedia.org/wiki/Outsourcing

    Outsourcing. Outsourcing is a business practice in which companies use external providers to carry out business processes that would otherwise be handled internally, [1][2][3] Outsourcing sometimes involves transferring employees and assets from one firm to another. The term outsourcing, which came from the phrase outside resourcing, originated ...

  6. Firstsource - Wikipedia

    en.wikipedia.org/wiki/Firstsource

    Firstsource Solutions Limited is an Indian business process management company headquartered in Mumbai, India. It is owned by RP-Sanjiv Goenka Group. [4] Firstsource provides business process management in the banking and financial services, customer services, telecom and media, and healthcare sectors. Its clients include financial services ...

  7. Call centre - Wikipedia

    en.wikipedia.org/wiki/Call_centre

    E-commerce. A call centre (Commonwealth spelling) or call center (American spelling; see spelling differences) is a managed capability that can be centralised or remote that is used for receiving or transmitting a large volume of enquiries by telephone. An inbound call centre is operated by a company to administer incoming product or service ...

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