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  2. Identify legitimate AOL websites, requests, and communications

    help.aol.com/articles/identify-legitimate-aol...

    • Fake email addresses - Malicious actors sometimes send from email addresses made to look like an official email address but in fact is missing a letter(s), misspelled, replaces a letter with a lookalike number (e.g. “O” and “0”), or originates from free email services that would not be used for official communications.

  3. Contact AOL customer support - AOL Help

    help.aol.com/articles/account-management...

    In addition to the support options listed above, paid members also have access to 24/7 phone support by calling 1-800-827-6364. Learn about the support options AOL offers and how to access help for your question or issue.

  4. Internet Crime Complaint Center - Wikipedia

    en.wikipedia.org/wiki/Internet_Crime_Complaint...

    The Internet Crime Complaint Center ( IC3) is a division of the Federal Bureau of Investigation (FBI) concerning suspected Internet-facilitated criminal activity. The IC3 gives victims a convenient and easy-to-use reporting mechanism that alerts authorities of suspected criminal or civil violations on the Internet.

  5. Customer advocacy - Wikipedia

    en.wikipedia.org/wiki/Customer_advocacy

    A customer advocacy policy encompasses all aspects of customer contact, including products, services, sales and complaints. Some examples of a customer advocacy approach are suggesting a product even if the profit margin is less for the company, setting service call appointments based on the customer's (not the company's) preferred hours, or ...

  6. Customer review - Wikipedia

    en.wikipedia.org/wiki/Customer_review

    A customer review is an evaluation of a product or service made by someone who has purchased and used, or had experience with, a product or service. Customer reviews are a form of customer feedback on electronic commerce and online shopping sites. There are also dedicated review sites, some of which use customer reviews as well as or instead of ...

  7. FTC files complaint against H&R Block for deceptive ... - AOL

    www.aol.com/ftc-files-complaint-against-h...

    The Federal Trade Commission (FTC) has filed a complaint against tax company H&R Block for allegedly deceptively marketing products as “free” when they’re not, and for deleting customers ...

  8. Apple says US antitrust lawsuit should be dismissed - AOL

    www.aol.com/news/apple-says-us-antitrust-lawsuit...

    By David Shepardson. WASHINGTON (Reuters) -Apple said on Tuesday it plans to ask a U.S. judge to dismiss a lawsuit filed by the Justice Department and 15 states in March that alleged the iPhone ...

  9. These employees moved across the country for work, then ... - AOL

    www.aol.com/employees-moved-across-country-then...

    Two employees are suing the Walt Disney Company, saying the company moved their jobs from California to Florida, only for Disney to cancel the project and move them back, hurting them financially ...