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Customer support. Customer support is a range of consumer services to assist customers in making cost-effective and correct use of a product. [9] It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [9] These services may even be provided at the place in which the ...
There are considerable variations in the composition and responsibilities of corporate titles. Within the corporate office or corporate center of a corporation, some corporations have a chairman and chief executive officer (CEO) as the top-ranking executive, while the number two is the president and chief operating officer (COO); other corporations have a president and CEO but no official deputy.
When the Secret Service was established, its head was called the chief of the Secret Service. In 1965, the title was changed to the director of the Secret Service, four years into the term of James Joseph Rowley (1961–1973). The longest-serving head of the Secret Service was William H. Moran, who served under five presidents from 1917 to 1936.
List of corporate titles. Chief administrative officer (CAO) - A top-tier executive who supervises the daily operations of a business and is ultimately responsible for its performance. Chief analytics officer (CAO) - The senior manager responsible for the analysis of data within an organization. Chief brand officer (CBO) - Officer responsible ...
v. t. e. Customer relationship management ( CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [1] CRM systems compile data from a range of different communication channels, including a company's website, telephone (which ...
Chief commercial officer. The chief commercial officer ( CCO) (sometime referred to as the chief business officer) is an executive-level role, with the holder being responsible for the commercial strategy and the development of an organization. It typically involves activities relating to marketing, sales, product development and customer ...
The Director of the U.S. Immigration and Customs Enforcement ( ICE) is a civilian official in the United States Department of Homeland Security. During July 2010 the position's title was changed from Assistant Secretary for U.S. Immigrations and Customs Enforcement . The Director is in charge of the day-to-day operations of more than 7000 ...
A chief customer officer ( CCO) is the executive responsible in customer-centric companies for the total relationship with an organization’s customers. This position was developed to provide a single vision across all methods of customer contact. The CCO is often responsible for influencing corporate activities of customer relations in the ...
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