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Website. www .dca .ca .gov. The California Department of Consumer Affairs ( DCA) is a department within the California Business, Consumer Services, and Housing Agency. DCA's stated mission is to serve the interests of California's consumers by ensuring a standard of professionalism in key industries and promoting informed consumer practices.
The California Department of Financial Protection and Innovation (abbreviated DFPI; formerly the Department of Business Oversight, DBO) regulates a variety of financial services, businesses, products, and professionals. [ 1] The department operates under the California Business, Consumer Services and Housing Agency .
In November 2013 the Council of Better Business Bureaus reassigned the Los Angeles area to three established California BBBs. [28] In 2011, a New York Times columnist described a complaint from a consumer that the Austin chapter of the Better Business Bureau refused to resolve complaints against companies if customers do not pay a $70 mediation ...
The Bureau of Automotive Repair (BAR) is part of the California Department of Consumer Affairs (DCA), whose mission is to promote and protect the interests of California consumers. BAR provides a wide range of consumer protection services, including: Registers and regulates approximately 36,000 California automotive repair dealers.
The California Contractors State License Board ( CSLB) was established in 1929 as the Contractors License Bureau under the Department of Professional and Vocational Standards. Today it is part of the California Department of Consumer Affairs (DCA). The CSLB licenses and regulates contractors in 44 classifications that constitute the ...
The Board provides two principal types of services to consumers: (1) public-record information about California-licensed physicians, and (2) investigation of complaints against physicians. The Board is part of the California Department of Consumer Affairs and has headquarters in Sacramento. [1] It has an annual budget of $65.277 million.
Many business or trade practices involved in dealings between companies and other businesses or consumers may be considered fair and legal. [ 1] Unfair business practices encompass fraud, misrepresentation, and oppressive or unconscionable acts or practices by business, often against consumers, and are prohibited by law in many countries.
The California Department of Insurance ( CDI ), established in 1868, is the agency charged with overseeing insurance regulations, enforcing statutes mandating consumer protections, educating consumers, and fostering the stability of insurance markets in California. The CDI has authority over how the insurance industry conducts business within ...
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