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  2. Signal strength and readability report - Wikipedia

    en.wikipedia.org/wiki/Signal_strength_and...

    Signal strength and readability report. A signal strength and readability report is a standardized format for reporting the strength of the radio signal and the readability (quality) of the radiotelephone (voice) or radiotelegraph (Morse code) signal transmitted by another station as received at the reporting station's location and by their ...

  3. Drive testing - Wikipedia

    en.wikipedia.org/wiki/Drive_testing

    Drive testing. RF Drive testing is a method of measuring and assessing the coverage, capacity and Quality of Service (QoS) of a mobile radio network. The technique consists of using a motor vehicle containing mobile radio network air interface measurement equipment that can detect and record a wide variety of the physical and virtual parameters ...

  4. Wireless device radiation and health - Wikipedia

    en.wikipedia.org/wiki/Wireless_device_radiation...

    Since at least the 1990s, scientists have researched whether the now-ubiquitous radiation associated with mobile phone antennas or cell phone towers is affecting human health. [1] Mobile phone networks use various bands of RF radiation, some of which overlap with the microwave range. Other digital wireless systems, such as data communication ...

  5. How you can record customer service calls for quality ... - AOL

    www.aol.com/news/2010-04-15-how-you-can-record...

    How about turning the tables and doing the recording yourself for your own quality assurance purposes? Then the next time you get a commitment from a customer service representative to resolve a ...

  6. Telephone call recording laws - Wikipedia

    en.wikipedia.org/wiki/Telephone_call_recording_laws

    Telephone call recording laws are legislation enacted in many jurisdictions, such as countries, states, provinces, that regulate the practice of telephone call recording. Call recording or monitoring is permitted or restricted with various levels of privacy protection, law enforcement requirements, anti-fraud measures, or individual party consent.

  7. Mobile QoS - Wikipedia

    en.wikipedia.org/wiki/Mobile_QoS

    Quality of service (QoS) mechanism controls the performance, reliability and usability of a telecommunications service. Mobile cellular service providers may offer mobile QoS to customers just as the fixed line PSTN services providers and Internet service providers may offer QoS. QoS mechanisms are always provided for circuit switched services ...

  8. Mean opinion score - Wikipedia

    en.wikipedia.org/wiki/Mean_opinion_score

    Mean opinion score (MOS) is a measure used in the domain of Quality of Experience and telecommunications engineering, representing overall quality of a stimulus or system. It is the arithmetic mean over all individual "values on a predefined scale that a subject assigns to his opinion of the performance of a system quality". [1]

  9. Telchemy - Wikipedia

    en.wikipedia.org/wiki/Telchemy

    Telchemy. Telchemy (est 1999) is an American software technology developer that is focused on real time analytics. [1] They are best known for their VQmon performance monitoring software, [2] [3] [4] which is a widely used call quality analysis technology licensed by third parties, [5] [6] and their SQmediator management platform.