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Learn how to change the online safety settings for your Microsoft account to join multiplayer games on Xbox One or Windows 10. Follow the steps and screenshots provided by an Xbox ambassador and a user who solved the issue.
If you could please, elaborate a bit more on what exactly you are attempting to do by clearing these settings, we may be able to provide for you the best info to resolve this matter. XBF Eladio M Microsoft Agent Xbox Forums Moderator "Courage is doing what you are afraid to do.
Me and my two roommates (all 24 years of age and older) have Xbox accounts, from back in the Xbox 360 days, that we used to sign into our new Xbox One. When trying to play Minecraft, it says "You have disabled Multiplayer in Xbox Account Settings.
A user reports a problem with multiplayer and Realms buttons being greyed out and needing to enable multiplayer in Microsoft account. An independent advisor provides a link to a possible solution from another user that involves changing settings in Xbox Family Settings app.
I'm Samy an independent advisor. Welcome to the Xbox community. How are you? If your account is in a family group, leave the group and try changing the settings again. If your account is a minor, you will need to be in a family group with an adult so that they can adjust these account settings. Sign in to your Microsoft account. https://www ...
You will need assistance from an adult account to manage the settings for you. If your account is not added to any Microsoft family yet, to fix this kindly create a new Microsoft adult account with a new email address on account.microsoft.com Note: Ensure that the adult account's birthdate registered is 22 years old or older.
I can't change my xbox account settings. Whenever I go to the xbox website and click on the hyperlink which is supposed to redirect me to the page to change my settings, it takes me back to the xbox support page. I can't play realms on minecraft pocket edition unless I change my privacy settings. I need urgent help.
Did you set up the account as a child? (young age) Did the account ever ask to graduate or is it set up with restrictions, if it is then more than likely the account is still a "Child" account. Try to add the parent account to the child or if the parent account was never made then make one. How to add a child to a family account. Hope this helps.
A user asks how to enable multiplayer for his son's Xbox live account on xbox.com. Another user replies with a link to the relevant settings page for family accounts and access.
If you don't receive a reply within a period of time, it is recommended that you contact Xbox Support again, you can try using methods such as online chat or phone chat. Hopefully they will be able to help you resolve the issues you are having with your account privacy settings. Best Regards. Capoo - MSFT | Microsoft Community Support Specialist